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frequently asked questions
How long do I have to apply for a Payment Deferral?
Requests for an initial Payment Deferral ended on 31st March 2021. However, customers who currently have a Payment Deferral will be able to extend that Payment Deferral after 31 March 2021 to cover consecutive payments up to and including 31 July 2021, subject to the maximum 6-month limit.