It’s important that we know if you have changed your bank account so we can continue to receive your payments. Please register or sign in to the MyMotoNovo App or portal to change your bank details

For changes to joint signatory accounts, please message us directly via the messaging service on MyMotoNovo for a direct debit mandate.  You can return the mandate via email at or by post to:

MotoNovo Finance

One Central Square


CF10 1FS

Please note that in order to collect your monthly payment on time we require a minimum of 10 working days to set up a new direct mandate.