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frequently asked questions
When is the deadline to apply for a Payment Deferral?
The FCA sets out that eligible customers can seek a new (initial or further) Payment Deferral until 31 March 2021. After 31 March 2021, eligible customers can seek an extension of an existing Payment Deferral until 31 July 2021, as long as
The Payment Deferral covers consecutive months;
The total length of any Payment Deferrals granted does not exceed 6 months.