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frequently asked questions
Why did you send me a “Notice of Sums in Arrears” letter?
As stated in the letter sent with the Notice, we are required by the Consumer Credit Act to issue such Notices. As long as you are maintaining your normal monthly payments and keeping to your Payment Deferral exit option, you don’t need to worry and can disregard the Notice of Sums in Arrears letter.
If you do miss any payments under:
your finance agreement;
the option for making up your Deferred Payment; or
any other arrangements we have agreed,
you will receive further correspondence from us which you will need to act on.