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frequently asked questions
Will my credit file be impacted by my Payment Deferral option?
If you restart your normal monthly repayments and all of the payments we have agreed under the Deferred Payments option you chose are made on time, your credit file will not be impacted.
But if you do fail to make the payments required under the option you selected or you miss any normal monthly payments, it will be recorded on your credit file and may harm your credit score. We also need to make you aware that while your Payment Deferral will not be reported to credit reference agencies as a deterioration in your credit position, when making credit decisions in the future lenders may take into account a range of information, which may include information you provide or information from your bank account that may relate to your Payment Deferral.