Whilst we hope that our website provides the answers to many questions, we know that on occasion you may want to contact one of our Cardiff based team with a specific question.

Remember, you can also use the MyMotoNovo portal to make a payment or get in touch.

Customer Services hours:
Monday to Friday - 8.00am to 6.30pm
Saturday - 9.00am to 3.00pm
Sunday - CLOSED
Collections hours:
Monday to Thursday - 8.00am to 7.00pm
Friday - 8:00am to 6:00pm
Saturday - 9.00am to 1.00pm
Sunday - CLOSED
Vehicle Quality Team hours:
Monday to Friday - 9am to 5pm
If you want to contact us outside these hours please email, or write to us and we will respond as quickly as we can.

Our address:

MotoNovo Finance
One Central Square
CF10 1FS

Our contact number:

0333 200 0030

Calls will cost no more than a UK national rate call to 01 or 02 telephone numbers. Calls may be recorded and monitored for training and quality purposes.