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Discretionary Commission Arrangement (DCA) Complaints
On 11 January 2024, the Financial Conduct Authority (FCA) announced that it’ll be carrying out a review into discretionary commission arrangements within the motor finance industry. For more information, please click here.
Important update: We're back open for business.
Following the UK Court of Appeal judgment on Friday 25th October, we took the decision to pause new business from Monday 28th October while we worked to mitigate the legal implications to protect our dealers, brokers and customers.
We have now made the necessary adjustments to ensure the business can operate within the legal requirements set out in the judgment and are now open for new business in MotoNovo. We do understand the pause to new business created challenges for you, and we thank you for your patience and support while we have been navigating the impact of the judgment.

MyMotoNovo

Access your agreement on the go, 24/7 with MyMotoNovo. Log in through our website portal or download the app to:

View your account
Make payments
Update personal details
Change payment dates
Get a settlement figure
Message us to discuss your agreement
Access exclusive discounts from Discount Shopping

Discount Shopping

Great deals with your new wheels.

As our customer, you get access to discounts* from some of the UK’s favourite brands and retailers. From groceries to electricals, holidays to eating out; you can save money on essentials and more luxury purchases.

To start saving, all you need to do is log in to MyMotoNovo via our website.

*Discount shopping is only available on the MyMotoNovo website (not app). Discounts and offers are subject to availability and may change from time to time and/or be withdrawn by the underlying provider.

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