The latest Extra Mile Award winners
Earlier this year, we launched the Extra Mile Awards celebrating our large network of dealerships with an annual award ceremony. Shouting from the rooftops, we’re recognising our dealer partners who are going the extra mile for their customers, making a difference in their community and their work with MotoNovo.
Say hello to our winner’s circle! Every quarter, winners from our North, South and Major Accounts Division will win a prestigious award pack and an invitation to our annual Awards dinner! Don’t forget, you can find our winning dealerships by looking out for the logo in their dealership or on their website.
Customer Journey Award
- North Division: MB Motors Ballymena
- South Division: George Kingsley Vehicle Sales
- Major Accounts: CarZam
“We’ve built our business on customer service and doing what we can to treat each and every customer that comes through our gates fairly and with the upmost respect. No pushy sales and a relaxed atmosphere. Recently, we invested in a small lorry for our home deliveries, upgraded our website to create fully contactless purchases and last year, invested heavily in expanding our forecourt. We’ve also installed a new shed which facilitates a new detailing bay, workshop and a turn table to showcase our cars as best we can.” – Malcolm Beattie, MB Motors Ballymena
“Our approach to business is quite different to traditional car dealerships. We offer our customers a hassle free, seamless buying experience to fit around their needs and lifestyle. By giving customers the ability to view, purchase and finance their vehicles all online they’re in control of their purchase journey, from start to finish.” – Ashley Wade, CarZam
Community Impact Award
- North Division: Bridgend Motor Group
“Throughout the years, we’ve supported the main Hospice Summer Ball in South Ayrshire and many other events they organise. 20 years ago, I was asked to help set up a North Ayrshire Autumn Ball and as they say, the rest is history. We’ve managed to raise over £1m with this event with a lot of support from the local community and businesses like MotoNovo. This has remained at the top of the local social calendar with guests wanting to come back each year!” – Graham Kirkwood, Bridgend Motor Group
Partnership Award
- North Division: Car Time Motor Company UK
- South Division: David Clancy Group
- Major Accounts: Van Monster
“We have a long-standing partnership with MotoNovo and consider them extremely important to the growth of the group. Our Account Manager provides around the clock support and is always forward thinking with his ideas on how to improve our sales process, consumer journey and overall performance. The speed of underwriting and payouts is first class and we receive great support from the field team.” – Rhian Jones, David Clancy Group
“MotoNovo and their services are embedded in our sales process and are an integral part of our sales offering to every customer. MotoNovo are always available if you need their help and they’ve been consistent in the six years I’ve been involved with them.” – Roger Pitcher, Van Monster
